Privacy Policy

1. Introduction

Welcome to Holiday Resort Puri. We respect your privacy and aim to handle information shared with us responsibly. This Privacy Policy explains the types of information that may be collected or provided when you visit this website, submit an enquiry, contact the reservation desk, or communicate with us through available contact channels.

2. Information You May Provide

Depending on how you contact us, you may choose to provide information such as your name, phone number, email address, preferred dates of stay, room requirements, number of guests, and other information needed to respond to your enquiry.

Please only provide information that is necessary for your enquiry or reservation communication.

3. How Information May Be Used

Information provided through the website or our contact channels may be used to:

• Respond to room and reservation enquiries.
• Check or discuss accommodation availability.
• Communicate about your requested stay or enquiry.
• Provide information requested by you.
• Maintain and improve website and customer communication.

4. Contact and WhatsApp Communication

If you choose to contact the reservation desk through phone, email, or WhatsApp, the information you provide may be processed through those communication services. Their own privacy policies and terms may also apply to information handled by those services.

5. Cookies and Website Technologies

This website may use basic technologies such as cookies or similar tools where required for website functionality, security, analytics, or improving the visitor experience. The exact technologies used can depend on the hosting, website configuration, and third-party services connected to the site.

6. Third-Party Services

The website may contain links or integrations involving third-party services, such as WhatsApp, email services, maps, hosting services, analytics tools, or other external platforms. When you use an external service, information may be handled according to that service's own terms and privacy policy.

7. Information Security

We take reasonable steps to protect information shared with us. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure. Visitors should avoid sending unnecessary confidential or sensitive information through ordinary website forms or messaging channels.

8. Information Sharing

Information may be shared when reasonably necessary to respond to your enquiry, provide requested services, operate the website, comply with applicable legal requirements, or protect legitimate rights and security. We do not state that every possible third-party processing activity is controlled directly by Holiday Resort Puri.

9. Data Retention

Information may be retained for as long as reasonably necessary for the purpose for which it was provided, for communication and reservation records, business requirements, or where retention is required by applicable law.

10. Your Choices

You may choose not to provide optional information. If you have already contacted us and want to ask about information associated with your enquiry, you can contact the reservation desk using the details below. Requests may be subject to reasonable verification and applicable legal requirements.

11. Children's Privacy

This website is intended for general visitors and is not specifically directed toward children. We do not knowingly request unnecessary personal information from children.

12. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, legal requirements, or business practices. The updated version will be published on this page with a revised date where appropriate.

13. Contact Us